Shipping & Delivery Policy

1. Orders booked on the web store will be delivery is via third party courier, as per the terms and conditions of the carrier services liquids are not allowed on aircrafts and if the consignment ordered contains liquids the courier service may carry it via surface transport and hence may take a three-four working days longer.

2. In case the City/Town/Village is not serviced by any courier company The Sadvaidyasala Private Limited may ship the material to you vide Post Parcel provided the material is not liquid.

3. All deliveries are sent with registered couriers and must be signed for at time of delivery. Under some special circumstances, courier deliveries may be replaced by Indian Post.

4. Shipping address cannot be changed once order(s) has been shipped.

5. As the registered couriers are third-party courier companies, we are unable to control their delivery time. The courier is also unable to ring you prior or during delivery.

6. If the delivery is to your home address, it is best to ensure someone is home to receive the goods. If not, we recommend using an alternative, like your work address for delivery.

7. If you are not home at the time of delivery additional delivery charges may apply, as decided by the courier company, over which we do not have any control.

8. Order cannot be cancelled once validated and confirmed.

9. Shipping time may vary depending on your location, please allow 2 – 10 days for delivery depending on how far you are located from the Company Head office in MYSORE.

10. Shipping charges are determined by packing size, weight and delivery location.

Cancellation Policy:
You can cancel your confirmed order only on the condition that we do not have stock of the particular product ordered by you. In any other case if you wish to cancel your order then goods return policy will be applicable.
Material return policy:
The goods should be returned to us within 7 working days only on the below mentioned conditions

1. The goods and the packing material should be in its original condition

2. The material should be securely wrapped and the delivery slip should be included.

3. The material should be returned at the customer risk and cost.

We are under no obligation to collect the goods from the customer.